Refer a Client

Community Nursing · Brisbane and Queensland

Clinical care, delivered with confidence at home.

Qualified nursing support can help people manage disability-related health needs, recover safely and reduce avoidable disruption—while keeping the person, family and wider care team connected.

  • Queensland-based team
  • Clear service agreements
  • Choice-led planning
Community nurse discussing care with an older woman at home
One connected approach.Options, services, funding and goals explained clearly.

Our approach

Professional nursing with a whole-person view.

Community nursing begins with an appropriate clinical assessment and a clear plan. We work within professional scope, document care, communicate agreed changes and coordinate with treating practitioners and other supports where consent is provided.

Specific nursing supports depend on clinical need, practitioner scope, funding, location and workforce availability. Urgent or emergency care is not provided through this service.

A clear first stepYou do not need to understand every funding rule before contacting us. We will explain what information is needed and whether the request sits within our current scope.

What support may include

Nursing support matched to assessed needs.

Each service is individually agreed and subject to assessment, funding, suitability and current availability.

01

Nursing assessment and care planning

Review health-related support needs, risks, goals and required clinical instructions.

02

Medication support

Clinical oversight or support within an authorised medication plan and practitioner scope.

03

Wound and skin integrity support

Assessment, monitoring and care delivered under an appropriate clinical plan.

04

Continence and catheter support

Individual support, education and monitoring where clinically appropriate.

05

Diabetes and complex health support

Disability-related or aged-care nursing support according to current instructions and funding.

06

Education and coordination

Help the person and authorised supporters understand the care plan and when to escalate concerns.

Focused on outcomes

Safer care through observation, communication and review.

The nurse considers the person’s health needs in the context of home, routines, communication preferences and other services. Care is escalated to the appropriate health professional when it sits outside community nursing scope.

Talk through your goals
  1. 01Clear clinical instructions and records
  2. 02Earlier identification of changing needs
  3. 03Better coordination across the support team
  4. 04Confidence for the person and authorised carers

How it works

A clear path from conversation to coordinated support.

  1. 01

    Referral

    We receive enough information to understand the requested nursing support.

  2. 02

    Clinical review

    A qualified clinician confirms scope, risks, instructions and suitability.

  3. 03

    Care plan

    We agree on goals, frequency, responsibilities, consent and communication.

  4. 04

    Deliver and monitor

    Care is documented, reviewed and escalated appropriately when needs change.

Funding and pricing

Clinical funding depends on the care pathway.

Community nursing may be funded when it is included in an approved aged-care support plan or is an eligible disability-related health support in an NDIS plan. Private arrangements may also be considered where available.

Request current pricing

Support at Home

Eligible clinical supports such as nursing are government-funded under current program contribution rules. Service scope and price are agreed before delivery.

NDIS

The support must meet NDIS funding criteria and relate to the participant’s disability support needs—not treatment that is the responsibility of the health system.

Private or other funding

We confirm clinical suitability, price and payment responsibility in writing before services begin.

Important: Funding decisions are made by the relevant government agency. Service availability is not guaranteed until Continuity Care confirms scope, capacity, funding and a written agreement.

Common questions

Clear answers before you decide.

Contact our team if your situation is not covered here.

Is community nursing an emergency service?

No. Call Triple Zero (000) for an emergency. For urgent medical advice, contact an appropriate medical service.

Do I need a referral or clinical instructions?

This depends on the requested support. We will explain what information, referral or current clinical plan is required before accepting the service.

Can a nurse train support workers or family?

Where clinically appropriate, funded and within scope, a qualified practitioner may provide person-specific education or competency support.

Will you communicate with my GP or specialist?

Yes, with appropriate consent and where communication is relevant to safe, coordinated care.

Start with a conversation

Let’s make the next step clearer.

Tell us what matters, what funding or referral you have and where you need support. We will respond honestly about scope, availability and next steps.

Need help?Ask our care assistant