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C O N T I N U I T Y C A R E

About Us

Continuity Care Is An NDIS Registered Service Provider Who Supports People In Their Own Homes Or In The Community Aiming To Increase Their Independence, Inclusion, And Social And Economic Participation.

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+61-1800-012-273

Care and Support

Continuity Care: Always Expert. Always Here.

We provide expert, continuous aged care founded on the principle that aging deserves dignity and unwavering support. Our mission is simple: to eliminate fragmented care and ensure a reliable, consistent quality of life for your loved ones. Our dedicated team works daily to make life better and easier, delivering the essential support that brings peace of mind.

Self-Management Guide

How Continuity Care Supports You

From 1 November 2025, the Support at Home program replaced the Home Care Packages program across Australia. The new program streamlines how services are organised and makes care at home more personalised and easier to navigate.

Whether you currently receive support or are just getting started, Continuity Care is here to help. We’ll explain what’s changed and what stays the same, map your goals to the new service categories, and help you plan and track your quarterly budget. If you self-manage, we’ll support you to choose and coordinate your workers while we handle safety, governance and claims. Your dedicated care partner will work with you to make the most of your care.

Explore our informative articles, Client contribution calculator and FAQs to stay up to date with Support at Home.

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Traditional Provider Fees

Your Expert Guide to Financial Confidence and Seamless Home Care.

Financial Clarity

We explain your participant group, fees, and entitlements to eliminate funding guesswork.

Budget Control

We help you manage your quarterly budget to confidently prioritize the services that matter most to your well-being.

Seamless Transition

We guide you through eligibility, reassessments, and finding the best providers under the new system.

Tailored Support

Our mission is simple and transparent care, ensuring your support is perfectly tailored so you can live well at home with confidence.

Service Type Categories

Health, Funding, and Home Support in One Place.

Elderly Care
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Expert Health

Professional, in-home support for complex health needs — including nursing care, allied health, and medication or continence management.

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Funding Clarity

Stay independent with expert advice on eligibility, funding, and provider options, plus clear guidance to manage your care budget confidently.

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Home Support

Simplifying everyday living with personal care, home assistance, meals, transport, and social support — reliable, transparent care you can trust.

Control Your Funds & Your Team.
Discover the Clarity of Continuity Care.

Continuity Care Self-Management


  • Choose your support workers
  • Track your funds online
  • Get fast reimbursements
  • Get personalised care plans
  • Get clinical nursing services
  • Help setting up your services
  • Regular customer check ins
  • Annual in-home nursing reviews
  • Have your services coordinated
  • House modifications, equipment trials and coordination of medical appointments

Continuity Care Fully Coordinated

Most Popular

  • Choose your support workers
  • Track your funds online
  • Get fast reimbursements
  • Get personalised care plans
  • Get clinical nursing services
  • Help setting up your services
  • Regular customer check ins
  • Annual in-home nursing reviews
  • Have your services coordinated
  • House modifications, equipment trials and coordination of medical appointments

Traditional Fully Managed


  • Choose your support workers
  • Track your funds online
  • Get fast reimbursements
  • Get personalised care plans
  • Get clinical nursing services
  • Help setting up your services
  • Regular customer check ins
  • Annual in-home nursing reviews
  • Have your services coordinated
  • House modifications, equipment trials and coordination of medical appointments
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Complete Care Coordination

Our Complete Care Coordination model offers the ideal balance. You retain control over your care plan while our dedicated Continuity Care team manages everything behind the scenes — finding, vetting, and scheduling your support workers. This model saves you time and effort by handling all administration and coordination, ensuring reliable, continuous support without the daily hassle.

Elderly Care
ELDERLY SERVICES

Why Families Trust Continuity Care

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Compassionate Professionals

Our team genuinely cares, treating every client like family.

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Personalised Care Plans

Every support plan is tailored to individual health, lifestyle, and comfort needs.

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Reliable & Consistent Support

Families count on us for dependable, on-time care every day.

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Clear & Honest Communication

We keep families informed and involved in every step of the care journey.

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Commitment to Safety & Quality

We follow the highest care standards to ensure safety and peace of mind.

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Empowered Choice

Take charge of your home care journey. You decide how your care plan is created and managed, giving you full control over the services and support.

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Hear What True Continuity Care Feels Like.

For Independent seniors,
we make living easy.


Considering Self-Management? Your Free Clarity
Call Awaits. Explore your options today.

About Support at Home

Your Journey to Seamless Home Care


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Discovery Call

Contact Continuity Care. Our team will help you understand how you can confidently self-manage your Support at Home funding and choose the right level of support.

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Custom Care Plan

We will listen to your care and lifestyle needs to design a personalized care plan and budget that suits your individual requirements.

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Worker Matching

We help you organize your care workers and support services in line with your care plan, getting you ready to start scheduling services.

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Consistent Delivery

Start receiving services! We work alongside you to manage your funding administration and budget, ensuring a reliable and stress-free experience.

Funds Secured: We manage the Admin, You keep the Value

Care Management Fee

An experienced Care Partner manages your plan, monitors your health, and recommends services. A 10% deduction from your quarterly budget covers this essential service and is held by Services Australia.

Unspent Funds & Carryover

You keep your funds! Unspent quarterly budget rolls over to the next quarter, capped at the higher amount of $1,000 or 10% of your budget. Existing Home Care Package (HCP) clients can use these unspent funds for top-ups or specific purchases like assistive technology.

Self-funded retirees

Self-funded retirees contribute 50% for Independence services and 80% for Everyday Living services

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Know More about us

Learn How We Put Control and Clarity Back Into Your Care.

Frequently Asked Questions (FAQs)

Your Guide to Seamless Care

What makes Continuity Care different from other providers?

We focus on guaranteed consistency and financial clarity. We eliminate fragmented care and provide expert guidance on the complex Home Care Package (HCP) rules and budgeting to ensure you maximize your funding.

How much control do I have over my care plan?

Complete control. You define your goals, and we help you manage your budget and prioritise services. If you choose our Self-Managed option, you even select your own workers.

Are there any hidden costs or unexpected charges?

Absolutely not. We promise total financial transparency. We clearly explain the Care Management deduction and all potential contributions based on your pension status upfront, eliminating funding guesswork.

What is the Fully Coordinated care model?

It's the perfect balance. You maintain control over your plan's direction, while our team handles all the heavy administration, including finding, vetting, and booking your support workers to save you time and effort.

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  • Home Care And Bushfire And Emergency Support
  • Compliance And Enforcement Actions
  • Becoming A Registered Provider Today