We provide expert, continuous aged care founded on the principle that aging deserves dignity and unwavering support. Our mission is simple: to eliminate fragmented care and ensure a reliable, consistent quality of life for your loved ones. Our dedicated team works daily to make life better and easier, delivering the essential support that brings peace of mind.
Self-Management Guide
From 1 November 2025, the Support at Home program replaced the Home Care Packages program across Australia. The new program streamlines how services are organised and makes care at home more personalised and easier to navigate.
Whether you currently receive support or are just getting started, Continuity Care is here to help. We’ll explain what’s changed and what stays the same, map your goals to the new service categories, and help you plan and track your quarterly budget. If you self-manage, we’ll support you to choose and coordinate your workers while we handle safety, governance and claims. Your dedicated care partner will work with you to make the most of your care.
Explore our informative articles, Client contribution calculator and FAQs to stay up to date with Support at Home.
Your Expert Guide to Financial Confidence and Seamless Home Care.
We explain your participant group, fees, and entitlements to eliminate funding guesswork.
We help you manage your quarterly budget to confidently prioritize the services that matter most to your well-being.
We guide you through eligibility, reassessments, and finding the best providers under the new system.
Our mission is simple and transparent care, ensuring your support is perfectly tailored so you can live well at home with confidence.
Professional, in-home support for complex health needs — including nursing care, allied health, and medication or continence management.
Stay independent with expert advice on eligibility, funding, and provider options, plus clear guidance to manage your care budget confidently.
Simplifying everyday living with personal care, home assistance, meals, transport, and social support — reliable, transparent care you can trust.
Our Complete Care Coordination model offers the ideal balance. You retain control over your care plan while our dedicated Continuity Care team manages everything behind the scenes — finding, vetting, and scheduling your support workers. This model saves you time and effort by handling all administration and coordination, ensuring reliable, continuous support without the daily hassle.
Our team genuinely cares, treating every client like family.
Every support plan is tailored to individual health, lifestyle, and comfort needs.
Families count on us for dependable, on-time care every day.
We keep families informed and involved in every step of the care journey.
We follow the highest care standards to ensure safety and peace of mind.
Take charge of your home care journey. You decide how your care plan is created and managed, giving you full control over the services and support.
4/5
Continuity Care didn't just explain the new system; they showed us how to get more out of our package. The budgeting help alone increased the quality of care my mother receives. I highly recommend it!
4/5
Our Care Partner is fantastic. She guided us through the entire reassessment process and ensured we chose the best services. I feel fully supported and in control.
4/5
Our dedicated Care Partner is a lifesaver. She guided us through the confusing reassessment process and showed us how to get more value out of our package than we ever thought possible.
Contact Continuity Care. Our team will help you understand how you can confidently self-manage your Support at Home funding and choose the right level of support.
→We will listen to your care and lifestyle needs to design a personalized care plan and budget that suits your individual requirements.
→We help you organize your care workers and support services in line with your care plan, getting you ready to start scheduling services.
→Start receiving services! We work alongside you to manage your funding administration and budget, ensuring a reliable and stress-free experience.
→An experienced Care Partner manages your plan, monitors your health, and recommends services. A 10% deduction from your quarterly budget covers this essential service and is held by Services Australia.
You keep your funds! Unspent quarterly budget rolls over to the next quarter, capped at the higher amount of $1,000 or 10% of your budget. Existing Home Care Package (HCP) clients can use these unspent funds for top-ups or specific purchases like assistive technology.
Self-funded retirees contribute 50% for Independence services and 80% for Everyday Living services
We focus on guaranteed consistency and financial clarity. We eliminate fragmented care and provide expert guidance on the complex Home Care Package (HCP) rules and budgeting to ensure you maximize your funding.
Complete control. You define your goals, and we help you manage your budget and prioritise services. If you choose our Self-Managed option, you even select your own workers.
Absolutely not. We promise total financial transparency. We clearly explain the Care Management deduction and all potential contributions based on your pension status upfront, eliminating funding guesswork.
It's the perfect balance. You maintain control over your plan's direction, while our team handles all the heavy administration, including finding, vetting, and booking your support workers to save you time and effort.